Terms and Conditions - Webmac Technology

Welcome to WEBMAC.

These Terms & Conditions govern your use of our website and services. By accessing our website or purchasing any services from WEBMAC, you agree to comply with these terms. Digital agencies commonly define service scope, payment terms, intellectual property, client responsibilities, and liability limitations in their agreements.

1. Company Information

WEBMAC is a global digital solutions provider offering services including but not limited to:

Website Design & Development
eCommerce Website Development
WhatsApp API Solutions
WhatsApp CRM & Automation
SaaS Products
POS & Billing Software
SEO Services
Digital Marketing
Mobile Application Development
AI Automation Solutions
Custom Software Development
DDMS – Digital Document Management System

Website:

https://webmac.net

Email:

[email protected]

2. Acceptance of Terms

By using our website or purchasing any products or services, you agree to these Terms & Conditions.

If you do not agree with any part of these terms, please discontinue using our website and services.

We reserve the right to modify these terms at any time without prior notice. Updated versions will be published on this page.

3. Service Scope

WEBMAC provides digital services based on mutually agreed proposals, quotations, invoices, emails, or contracts.

Project scope may include:

Design
Development
Integration
Deployment
Maintenance
Training
Technical Support

Any additional requirements outside the agreed scope may incur additional charges.

4. Pricing & Payments

Projects generally require an advance payment before work begins.
Remaining balances must be cleared before final delivery unless otherwise agreed.
Delayed payments may result in project suspension.
Subscription-based services are billed monthly or annually.
Taxes applicable under local regulations may be added separately.

5. Refund Policy

Due to the nature of digital products and custom development services:

Advance payments are generally non-refundable once work has started.
Completed services are non-refundable.
SaaS subscriptions are non-refundable unless explicitly mentioned.
Refund decisions are solely at WEBMAC’s discretion.

6. Client Responsibilities

Clients agree to provide:

Accurate information
Required content
Images
Product details
Credentials
Necessary approvals

Project delays caused by the client may extend delivery timelines. Client responsibilities are commonly included in digital service agreements.

7. Intellectual Property Rights

Upon full payment:

Clients own the final approved deliverables.
WEBMAC retains ownership of proprietary tools, frameworks, templates, source libraries, automation systems, and reusable code modules.
WEBMAC reserves the right to showcase completed projects in its portfolio unless otherwise agreed.

8. Third-Party Services

WEBMAC may integrate third-party platforms including:

Payment gateways
Hosting providers
Meta WhatsApp API
Google services
External plugins
Cloud providers

WEBMAC is not responsible for downtime, policy changes, pricing changes, or service interruptions caused by third-party providers.

9. WhatsApp Services Policy

Clients using WhatsApp services agree to comply with:

Meta policies
Anti-spam regulations
Applicable local laws

WEBMAC is not liable for:

Number bans
Template rejections
Account restrictions
Policy violations caused by client activities

Clients are solely responsible for the content they distribute.

10. Website Availability

We strive to maintain uninterrupted service availability.

However, we do not guarantee:

Continuous uptime
Error-free operation
Uninterrupted server availability

Scheduled maintenance may occur without prior notice.

11. Limitation of Liability

WEBMAC shall not be liable for:

Data loss
Revenue loss
Business interruption
Indirect damages
Third-party failures
Cyberattacks
Hosting outages

Our total liability shall not exceed the amount paid by the client for the affected service. Limitation-of-liability clauses are standard in agency agreements.

12. Confidentiality

Any confidential information shared between WEBMAC and the client will be kept private and will not be disclosed to unauthorized parties unless required by law.

13. Prohibited Activities

Users may not:

Use our services for illegal purposes
Send spam messages
Distribute malware
Attempt unauthorized access
Violate intellectual property rights
Abuse communication platforms

Violation may result in immediate termination of services. Acceptable-use restrictions are commonly included for digital and communication services.

14. Termination

WEBMAC reserves the right to suspend or terminate services if:

Payment defaults occur
Terms are violated
Illegal activities are detected
Platform misuse occurs

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the courts in Coimbatore, Tamil Nadu, India.

16. Contact Information

WEBMAC